Where the load goes
Every operator says "responsibly disposed of" and almost none of them says what that means. Here's our version, stream by stream: what gets separated on the tray, where each stream is taken, which of them NSW regulates, and, just as deliberately, the numbers we refuse to make up about it.
Sorting isn't virtue. It's how the job works.
A mixed load tipped as general waste is the most expensive and least useful thing you can do with a truck's contents. Facility gates price by stream: clean separated green costs less to tip than the same weight mixed, scrap metal earns rather than costs, and e-waste is barred from general disposal in the first place. So the sorting happens where it's cheapest and most accurate, on the tray, as the load comes out of your garage.
That's why "we sort everything" isn't a marketing line here; it's visible in how the truck is packed. It's also why the figure we quote can be honest about dense streams like tile: the sorting is what lets us see the cost coming.
What travels where
| Stream | Off your pile | Where it goes |
|---|---|---|
| Green waste | Prunings, fronds, limbs, the cleared corner | Loaded separately, tipped as garden organics at a facility that processes green into mulch and compost products. Never buried in a general load. |
| Metal | Frames, whitegoods shells, fencing wire, the dead trampoline | Separated for scrap metal recyclers, where recovery is the whole business model. |
| E-waste | TVs, computers, printers, the drawer of dead electronics | Kept aside and delivered to a licensed e-waste facility: NSW policy is that electronics don't belong in general waste at all [1]. |
| Whitegoods | Fridges, freezers, air conditioners | Travel as their own stream to facilities that handle degassing and metal recovery properly; refrigerant gas is the reason they're not just scrap. |
| Still-good things | Furniture and household things with life left in them | Offered where they'll be used, charity or a new home, when someone will genuinely take them. We'll tell you plainly which pieces nobody will, rather than promising a second life we can't arrange. |
| General residual | What's left when the streams above are out | A licensed transfer station, weighed over the bridge, gate fees inside our figure. The smallest share of a well-sorted load. |
Three loads no honest tray carries
Some streams are regulated past what any general clearance crew, us included, should touch. Refusing them properly means naming the real path, so here they are.
- Paint and household chemicals. The NSW EPA runs Household Chemical CleanOut collection events exactly for these: paint, solvents, pool chemicals, garden poisons [2]. Keep them aside and we'll point you at the current drop-off while we handle the rest of the load.
- Gas bottles and anything pressurised. Swap programs and designated drop-off points, never a mixed tray. A bottle that looks empty is treated as if it isn't.
- Asbestos and suspect fibro. Licensed asbestos contractors, licensed disposal, no exceptions and no favours. The NSW Government's asbestos site is the authority on both the risk and the process [3]. If a pile might contain fibro, that question gets answered before anything on the pile moves.
Why there's no recycling percentage on this page
Plenty of operators publish one: "80% recycled", "zero to landfill". Ask how the number is measured and the conversation gets vague, because once a load crosses a facility's weighbridge, its fate belongs to that facility's processes, not to the truck that delivered it.
Our claim stops where our control stops. Streams leave our tray separated and each goes to the right gate: that part we do, every load, and you can watch it happen at your kerb. What we won't do is dress that up as a statistic nobody's actually counting. If we ever can measure one honestly, it'll appear here with its method attached.
It's a small promise. It has the advantage of being true.
References, annotated
- NSW EPA, electronic waste. The statewide position: e-waste doesn't belong in general waste and goes to licensed facilities, which is why no council cleanup takes a television and why ours travels as its own stream.
- NSW EPA, Household Chemical CleanOut. The EPA's free program for household paint, chemicals and other problem wastes: the legitimate path for the streams we set aside.
- Asbestos in NSW (NSW Government). Identification, licensing and disposal rules: the reason suspect fibro stops a job until it's tested, and the standard we hold every load to.
